Legal Document

oklv Terms and Conditions

This page sets out all the conditions for using the oklv platform, the rights and responsibilities of users, and the rules governing the service. Please read everything carefully before opening an account on the site.

Last Updated: 2025 User Agreement For Ages 21+
Table of Contents
1

Acceptance and Applicability

By accessing the oklv platform or starting to use any service, you are considered to have fully read, understood, and agreed to these terms and conditions. This agreement is a legally binding document that governs the relationship between oklv and each user.

1.1 Who Is Bound by These Terms

These terms apply to every person who accesses our services through the oklv website, mobile application, or any other channel. They cover registered members, guest users, and any third party who uses oklv content or services.

1.2 Language and Interpretation Priority

These terms are drafted in Bengali. If any difference arises between a translation or a version published in another language, the Bengali version shall be considered final. On any question of interpretation of a clause, the decision of oklv management takes priority.

These terms may change at any time. Continued use of the site after a change takes effect means you have accepted the updated terms.
2

Account Registration

Before making any financial transaction or playing any game on oklv, you must register a personal account. Each person may hold only one account — opening more than one account under the same person's name is strictly prohibited.

2.1 Registration Information

  • All information provided at registration must be accurate, complete, and up to date.
  • You may be asked to present a national ID card or passport for identity verification.
  • Registering with incorrect or false information may result in permanent account cancellation and forfeiture of any remaining balance.
  • Opening an account in the name or identity of a third party is strictly prohibited.
  • Keeping your account login credentials confidential is each user's own responsibility.

2.2 Account Security

You must not share your account username and password with anyone else. Any unauthorised use of your account must be reported to the oklv support team immediately. You will remain responsible for any activity carried out on your account by a third party.

3

Age Verification and Identity Confirmation

For Ages 21+ — Participation by minors is strictly prohibited

Users must be at least 21 years old to take part in any casino game or betting activity on oklv. If any doubt arises about a user's age, the account may be temporarily suspended while verified documents are requested.

3.1 Required Documents

  • A national ID card, passport, or birth registration certificate is acceptable as proof of age.
  • A utility bill or bank statement may be required to confirm your address.
  • For payment method verification, the name registered on your bKash, Nagad, or Rocket account must match the name on your oklv account.

3.2 KYC Process

oklv may carry out Know Your Customer (KYC) verification at any time, particularly before large withdrawals. If documents are not submitted within the specified time, the withdrawal request will remain on hold.

4

Deposits and Withdrawals

oklv supports transactions through Bangladesh's most widely used mobile financial services and banking methods. All transactions are conducted in Taka (৳).

4.1 Deposit Conditions

  • Minimum deposit amount: ৳200 (per method).
  • Accepted methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, etc.).
  • Only payment methods registered in your own name may be used.
  • Deposits from third-party accounts are not accepted and will be returned.

4.2 Withdrawal Conditions

  • Minimum withdrawal amount: ৳800.
  • Withdrawal methods: bKash, Nagad, Rocket, Upay, and bank transfer.
  • Standard withdrawal processing time: within 1 hour.
  • Withdrawal requests may be held if account verification has not been completed.
  • Winnings from bonuses must meet the wagering requirement before withdrawal.
oklv processes withdrawals only through the same method used for the deposit — this policy is followed to protect your funds.
5

Bonuses and Promotional Offers

oklv offers various bonuses and promotional offers from time to time. Each offer has its own conditions, which are detailed on the relevant promotion page.

5.1 Welcome Bonus

oklv offers new members a 150% bonus on their first deposit, up to ৳20,000. To withdraw the bonus, the bonus amount must be wagered 10 times. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, and to withdraw the bonus funds you must wager ৳1,500 × 10 = ৳15,000.

5.2 General Bonus Terms

  • Only one welcome bonus may be claimed per account.
  • Bonus funds cannot be withdrawn directly — the specified wagering amount must be completed first.
  • oklv reserves the right to cancel a bonus if it determines that someone is abusing it.
  • Using multiple accounts or coordinated activity to gain unfair benefit from bonuses or promotions is prohibited.
  • The validity period of each bonus will be stated in the offer details — expired bonuses are cancelled automatically.
6

Game and Betting Rules

oklv offers casino games, live casino, slots, fishing games, and sports betting. Each game has its own rules, which are displayed within the game.

6.1 Bet Validity

  • If a bet is voided due to a technical error or disconnection, oklv will make a decision in accordance with the applicable rules.
  • The game provider's system log will be treated as final evidence.
  • Any winnings obtained by exploiting a software error will be voided.
  • oklv management reserves the right to verify the outcome of any bet.

6.2 Sports Betting

The sports betting section allows bets on cricket, football, and other sporting events. If a match is cancelled or incomplete, bet settlement will follow international betting rules. For live betting, odds may change at any time — the odds at the moment the bet is confirmed apply.

7

Prohibited Activities

The following activities are strictly prohibited on the oklv platform. Breaching these rules may result in permanent account closure and forfeiture of all funds.

  • Exploiting any technical vulnerability or bug to gain an unfair advantage.
  • Using bots, automated software, or artificial intelligence to operate games.
  • Using the platform for money laundering or any other illegal financial activity.
  • Creating multiple accounts to gain unfair benefit from bonuses or promotions.
  • Colluding with other members to pre-arrange game outcomes.
  • Attempting to gain unauthorised access to another member's account.
  • Sending offensive, threatening, or harassing messages.
If evidence of illegal activity is found, oklv reserves the right to notify the relevant authorities.
8

Account Suspension and Closure

oklv management may temporarily suspend or permanently close any account if sufficient cause arises. In the case of a suspension, the member concerned will be informed by email or live chat.

8.1 Grounds for Suspension

  • Material breach of the terms and conditions.
  • Failure to pass age or identity verification.
  • Unusual or suspicious transaction activity.
  • As a protective measure if a security risk to the account is identified.

8.2 Voluntary Account Closure

Any member who wishes to close their account may contact the oklv support team. If a balance remains at the time of closure, the opportunity to withdraw it will be provided, unless forfeiture applies due to a breach of the terms and conditions.

9

Responsible Gaming

oklv is committed to responsible gaming. We believe gaming should be for entertainment — not as a means of income. Full details on setting limits, self-exclusion, and support are available on the oklv Responsible Gaming page.

9.1 Limit-Setting Features

  • Daily, weekly, or monthly deposit limits can be set.
  • Self-exclusion for a specified period can be activated.
  • Session time limits are also available if needed.

If you develop a problem with gambling, seeking professional help is important. The oklv support team is available 24 hours a day, 7 days a week in Bengali and English via live chat and email.

Opening an account on the oklv platform or carrying out any financial activity is strictly prohibited for anyone under 21 years of age.
10

Privacy and Data Protection

oklv uses SSL encryption and modern security measures to protect members' personal information. Full details of how your information is collected, stored, and used are set out in our Privacy Policy.

10.1 Data Use Policy

  • Personal information is used solely for account management, payment processing, and customer support.
  • Personal information is not sold or disclosed to third parties except where required by law.
  • Account activity may be monitored to prevent fraud and ensure security.
11

Intellectual Property and Intellectual Assets

All content on the oklv platform — logos, designs, software, graphics, text, and multimedia materials — is protected under the intellectual property rights of oklv or the relevant content providers.

  • No content may be copied, distributed, or used commercially without the written permission of oklv.
  • The intellectual property of third-party game providers (such as Pragmatic Play, PG Soft, and Evolution) remains with those respective companies.
  • Unauthorised use of content may result in legal action.
12

Limitation of Liability

oklv always strives to keep its services uninterrupted and error-free. However, there are situations where oklv's liability has limits, as described below.

12.1 Technical Disruptions

oklv is not liable for losses caused by service interruptions due to server maintenance, internet connectivity issues, or unexpected technical failures. We do, however, make every effort to resolve any problems quickly.

12.2 Third-Party Services

oklv's liability is limited where a transaction is delayed or fails due to issues with payment providers (bKash, Nagad, etc.) or game providers' systems. In such cases, the oklv support team will make every effort to resolve the issue.

To learn more about us and read about oklv's history and mission, visit our About Us page.

13

Changes & Amendments

oklv reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, members will be notified in advance by email or through a notice on the platform.

  • The new terms will take effect from the date of the change.
  • Continued use of the site after any changes will be considered acceptance of the new terms.
  • If you do not agree to the new terms, you will have the option to close your account.

Please review this page regularly, and you can also visit our FAQ section for answers to common questions.

14

Contact & Dispute Resolution

If you have any questions or complaints about these terms, please contact the oklv support team. Our team is available 24 hours a day, seven days a week via live chat and email in both Bengali and English.

14.1 Dispute Resolution Process

  • First step: Contact the oklv support team directly via live chat or email.
  • If the matter is not resolved through the support team, it will be escalated to senior management.
  • oklv is committed to resolving any dispute impartially through every possible effort.

14.2 Contact Details

Contact the oklv support team directly by email:

[email protected]

These terms and conditions define the overall framework for using the oklv platform. Additional terms relating to specific sections can be found on the relevant section pages.

These terms and conditions were last updated in 2025. By using the oklv platform, you are deemed to have accepted all of these terms. Applicable for ages 21+.