Stay Safe and Informed

oklv's Commitment to Responsible Gambling

Entertainment is enjoyable only when it stays within control. oklv believes gambling should be a source of fun — not stress or harm. On this page you will find tools to keep yourself protected, warning signs to watch for, and ways to get support.

For players aged 21 and above — strictly prohibited for minors
Our Commitment

Gambling is Entertainment, Not an Obligation

Online casino and sports betting is primarily a form of entertainment. oklv operates with that principle at its core — so every player can enjoy the experience within their comfort zone. Before using the platform, please read our Terms and Conditions, which contain detailed guidance on bonus use, account management, and responsible gambling.

Problem gambling is a recognised mental health condition. If you find that gambling is no longer just for fun — if you are playing to recover lost money or to ease negative emotions — it is important to seek help in time. oklv values the mental health and financial wellbeing of every user.

We want you to make informed decisions. That is why our FAQ page includes questions and answers on responsible gambling, available to you at any time. To learn about all of oklv's policies and data practices, please see our Privacy Policy.

Protect Yourself

oklv's Self-Limit Tools

Use these tools directly from your account, or get help from our support team via 24/7 live chat.

Deposit Control

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and a waiting period applies before it can be increased.

Time Management

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, the platform will automatically alert you or log you out.

Wager Control

Bet Amount Restriction

Set a limit on the total amount you can wager within a given period. This helps you consciously manage your overall spending.

Take a Break

Cooling-Off Period

Take a temporary break ranging from 24 hours to several weeks. During this time you will not be able to log in to or deposit into your account.

Long-Term Break

Self-Exclusion

Close your oklv account for a set period or permanently. During self-exclusion, all promotional communications are also stopped.

Reality Check

Reality Check

A pop-up message appears at regular intervals to show how long you have been playing and the total amount spent or won.

21+

Strict Prohibition for Minors

The minimum age to open an account and participate in any betting or casino activity on oklv is 21. Proof of age is required during account verification. If you know anyone who is a minor, keep them away from this platform.

Stay Alert

Warning Signs of Problem Gambling

If you notice any of the following signs in yourself, consider seeking help.

Chasing Losses

Placing repeated or larger bets after a loss in an attempt to recover the money — this is the most common early sign of problem gambling.

Breaking Planned Limits

Regularly exceeding a pre-set budget or time limit and being unable to stop yourself.

Impact on Family or Work

Damaged relationships with family due to gambling, loss of focus at work, or failure to meet daily responsibilities.

Gambling Despite Financial Hardship

Placing bets using money needed for essential household expenses, borrowed funds, or savings.

Secrecy and Dishonesty

Hiding the extent of your gambling from loved ones or not being truthful about it.

Emotional Dependence

Turning to gambling to ease sadness, anxiety, or loneliness, and feeling restless when not playing.

Build Healthy Habits

Practical Tips for Gambling Safely

Responsible gambling does not mean stopping all entertainment — it means enjoying it with awareness. Building the following habits keeps gambling enjoyable at all times:

  • Set a budget for yourself before you play, and decide to stop if you lose that amount.
  • Never place bets when you are tired, upset, or have been drinking — making good decisions in that state is difficult.
  • See gambling only as entertainment. Once you start thinking of it as a source of income, the risk increases.
  • Take regular breaks — after every hour of play, rest for at least 15–20 minutes.
  • Talk openly with family members or friends about your gambling habits.
  • Keep deposit limits or session limits active on your oklv account to avoid overspending.
Get Support

Help is Always Available

If you are struggling, you do not have to face it alone. Beyond oklv's support team, family and professional help are always within reach.

oklv 24/7 Live Chat
At any time, in Bengali or English, speak directly with the oklv support team. They can help you with self-exclusion or setting limits.

Email Support
If you prefer to write in detail, contact us by email. The support address can be found in the site's footer.

Family and Trusted People
Talk openly with the people close to you. A family member or friend can often provide the most effective initial support.

Professional Advice and Counselling
Consult a psychologist or mental health specialist. In Bangladesh, this service is available at government hospitals and private counselling centres.

Community Groups
Seek help from community groups or voluntary organisations that support people in overcoming problem gambling.

Child Protection

Keeping Minors Safe

oklv verifies the age of every account during registration. However, as a parent or guardian you also have your own responsibilities. If there are children or teenagers in your household, please keep the following in mind:

  • Never leave your account login details within reach of children.
  • Enable parental controls on your devices.
  • Have a family discussion so that children do not come to see gambling as a normal way to earn money.
  • Do not leave a device unattended while still logged in to your oklv account.
FAQ

Questions About Responsible Gambling

You can activate self-exclusion directly from your account settings. There you will find options for a set period (such as 30 days, 6 months, or one year) or a permanent closure. If you cannot find the settings, contact oklv's 24/7 live chat support — they will assist you right away.

Yes, reducing a deposit limit takes effect immediately. However, if you request to increase a limit, a cooling-off period must pass before the change takes effect. This helps prevent unplanned spending.

Yes, your account balance remains completely safe during self-exclusion. Once the exclusion period ends, or after completing a verification process through oklv support, you can make a withdrawal.

Start by speaking with them directly and with empathy. Share your concern without judgment. You can also contact oklv's support team by email or live chat — they can take protective measures on the relevant account. Additionally, consider seeking advice from a professional counsellor.

No. Casino games and sports betting are primarily for entertainment. Every game has a house edge, and no one can guarantee long-term winnings. Once you start thinking of gambling as a way to earn money, problems tend to grow. The healthy approach is to enjoy it as entertainment within a set budget.

Yes, your communication details are completely confidential. To learn more about how oklv handles your data, please read the site's privacy policy.